Documentation

What Leadoro does, how it connects to your phone and what to expect after you switch it on.

What to expect after you register: a short form, a guided tour, choosing a plan and getting your AI number.

How to forward your business number to your assistant without changing the number your customers know.

What Leadoro costs, what is included, how the free trial, extra minutes, cancelling and refunds work.

The most common problems: the assistant doesn't pick up, SMS don't arrive, no appointment times are offered. Where to look and what to try.

How to switch the assistant on, when it should answer, how to write its instructions and set the opening greeting.

What belongs in the assistant instructions, what is filled in automatically and what you shouldn't write there.

Voice quality and voice choice: the collapsed section at the bottom of the Assistant page.

How to let your assistant check availability and book appointments during a call.

How to give your assistant accurate, business-specific answers by uploading your own documents.

How to let the assistant look things up on the internet, and allow only websites you trust.

What details the assistant collects from the caller and where they are stored.

How to set who Leadoro sends an SMS or e-mail to after a call, and what they say.

How to let the assistant end the call itself once everything is sorted, so it doesn't hang on the line.

An overview of what your assistant handled while you were away: statistics, recent calls and statuses.

A complete overview of the calls your assistant handled: search, filters, a detail with transcript and recording.

Requests the assistant couldn't resolve straight away, recorded for you as a task to deal with.

Services, resources and weekly availability: how to let the assistant book appointments based on your real capacity.

How to try your assistant on your phone through a QR code, what you need for it and what happens during a test.

The business details the assistant uses on every call: name, industry, address, website, owner phone and description.

How you find out about calls: SMS and e-mail after every call.

Where to find your AI number and where to enter the numbers you forward calls from.

When you are open: a from and to time for each day of the week, and how it differs from calendar availability.

Login details, team members, plan and payments, the guide, and deleting a project or account.

How to invite colleagues to your account, what roles they have and how to remove them.