When you switch on the End call capability, the assistant can end the call itself once everything is sorted. That way it doesn't hang on the line when there is nothing left to discuss.
How it works
The assistant ends the call only once everything is handled and it has said goodbye. That way it doesn't hang on the line when there is nothing left to discuss.
How to switch it on
On the Assistant page, in the Capabilities section, switch on the End call toggle and click Save changes.
When not to switch it on
If you want the caller always to be the one to hang up, leave the capability off. The assistant then won't hang up by itself.
If it doesn't work
- The assistant doesn't end calls. Check that the toggle is on and that you saved the changes. Try it in a Test call.