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Notifications

How you personally get notified about calls, and how that's different from what your assistant sends to customers.

Settings → Notifications controls how you hear about call activity.

Switches

SwitchWhat it's for
New call summary via emailA summary emailed to you after each call.
New call SMS notificationA text message for new calls.
Daily digestComing soon - shown disabled for now.
Missed urgent callsComing soon - shown disabled for now.

How this relates to the Assistant page

These are the same switches as SMS Follow-Up and Email Follow-Up on the Assistant page - toggling one updates the other, so there's a single answer to "will I get notified," not two places that can disagree. The Assistant page is also where you write the exact instructions used to draft each message.

Where SMS notifications are sent

SMS notifications go to the Owner phone number set in Business profile. Make sure it's filled in and correct, or SMS notifications won't have anywhere to go.